Yes, before any PHI moves. Standard practice, ours or yours.

Do you work inside our EMR?

Yes. eClinicalWorks today. Any platform with an API (REST, FHIR, or webhooks) can be integrated directly, and the major EMRs come on through FHIR or HL7 as pilots add them. Results land in your system. Your team monitors the work in your own EMR or dashboard through the API. A read-only AppealsOne view is available if you want one, but nobody on your staff needs a new login.

What about payers that only take fax or phone?

Your team keeps those. We take everything that runs through a portal, which is where the volume is.

We already have an RCM firm. Does this replace them?

No. We work the denial and auth inventory they don't get to, and we've built alongside RCM vendors from day one.

How long until we're live?

Weeks. Connection, a claim-file baseline, then agents start working.

Can you connect to a custom or in-house platform?

Yes. If your system exposes an API (REST, FHIR, or webhooks), we integrate with it directly. We are not limited to a fixed list of EMRs.

Can our team see the work as it happens?

Yes. We push authorization status, submissions, and decisions into your EMR or dashboard through the API so your team monitors it where they already work. A read-only AppealsOne dashboard is also available.

Terms of Use

Effective October 14, 2026

These terms govern your use of appealsone.com and any free tools on it (the "site"). The site is operated by Appeals One, Inc. ("AppealsOne", "we", "us"), a Delaware corporation based in Nashville, Tennessee. By using the site, you agree to these terms. If you do not agree, do not use the site.

These terms cover the website, not client services

These are website terms of use. They are not a contract for our services. Services we provide to clients are governed by a separate signed agreement and Business Associate Agreement. If those documents conflict with these terms, those documents control.

Using the site

You may use the site to learn about AppealsOne and to contact us. You agree to give accurate information in our forms and to use the site only for lawful purposes.

Acceptable use

When using the site, you agree not to:

Submit protected health information or other patient information through any form
Scrape, crawl, or copy the site or its content by automated means without our written permission, except for search engines and AI crawlers indexing public pages as allowed by our robots.txt file
Submit forms with bots, scripts, or other automated means, or try to get around our bot protection
Interfere with the site, test its security without our permission, or try to reach systems you are not authorized to use
Send spam, malicious code, or false information, or impersonate anyone
Use the site in a way that breaks any law

If you find a security issue, please report it to security@appealsone.com as described on ourSecurity page.

General information, not professional advice

Content on the site is general information about prior authorization, denials, and revenue cycle work. It is not legal, medical, billing, or coding advice, and it does not create a client relationship. Payer rules change often. Confirm requirements with the payer and your own advisers before acting on anything you read here.

Free tools

Any free tools on the site, including the prior auth checker when it launches, are provided as is and for reference only. Results may be incomplete or out of date. They do not replace confirming requirements directly with the payer, and you are responsible for decisions you make using them. We may change or stop offering a free tool at any time.

Intellectual property

The site and its content, including text, graphics, logos, and the AppealsOne name, belong to Appeals One, Inc. or its licensors and are protected by law. You may view and print pages for your own use. You may not copy, modify, distribute, or reuse site content for any other purpose without our written permission.

Third-party links

The site may link to websites we do not control. We are not responsible for their content, policies, or practices. Visiting them is at your own risk.

Disclaimers

The site and any free tools are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement. We do not promise the site will be uninterrupted, error free, or secure at all times.

Limitation of liability

To the fullest extent the law allows, Appeals One, Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, or data, arising from your use of the site or any free tool. Our total liability for any claim related to the site will not exceed one hundred U.S. dollars. Some jurisdictions do not allow these limits, so they may not apply to you.

Governing law

These terms are governed by the laws of [GOVERNING LAW: confirm with counsel], without regard to its conflict of law rules.

Changes to these terms

We may update these terms. When we do, we will change the effective date at the top of this page. Using the site after a change means you accept the updated terms.

Contact

Appeals One, Inc.
Nashville, Tennessee
privacy@appealsone.com